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1. An emergent group is known as a/an: (Points : 4)

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1. An emergent group is known as a/an: (Points : 4)
formal group
assigned group
informal group
temporary group
2. An effective team exhibits: (Points : 4)
no weaknesses
shared leadership
intragroup conflict
formal, designated leadership
3. Step one of the Z model corresponds to the _____ cognitive style. (Points : 4)
4. The initial step in a problem solving, decision situation is: (Points : 4)
problem recognition
data analysis
generation of alternatives
5. The critical factor that increases empowerment in relation to the critical job dimensions is: (Points : 4)
involvement in the decision-making process
mission defining
motivation to accept responsibility
6. A manager who withholds information to make another manager look bad by making an incorrect decision is displaying _____ power. (Points : 4)
7. Research on influence tactics indicates that _____ tactics are least used. (Points : 4)
8. The variables used to determine the most appropriate leader behavior in House's path-goal theory are: (Points : 4)
position power and leader-member relations
leader behavior style and follower style
authority and task characteristics
follower characteristics and task characteristics
9. The most pronounced consequence of laissez-faire leadership tends to be: (Points : 4)
high job satisfaction
the development of leadership at lower levels of the organization
an organization that is very flexible and responsive to external changes in the market
chaos in the work environment
10. According to Fiedler, the effectiveness of leaders is dependent on: (Points : 4)
the favorableness of their situation
the least preferred coworker
task structure
position power
11. The problem associated with the equal versus equal power relationship is: (Points : 4)
control versus autonomy
role conflict
12. Long lasting and difficult conflicts between individuals usually stem from differences in: (Points : 4)
communication styles
13. Which approach to conflict management would be most appropriate for a culture that values collectivism? (Points : 4)
14. The JDS refers to: (Points : 4)
job design satisfaction
the survey instrument used to measure the elements in the Job Characteristics Model
the job design survey used to measure the degree of satisfaction with the job due to redesign efforts consistent with the job characteristics theory
job enrichment, design of job, and satisfaction with the job
15. Scientific management focuses primarily on: (Points : 4)
work simplification
definition of management authority
worker training for increased job responsibilities
standard hour wage payment systems
16. Job enrichment is based on: (Points : 4)
McClelland's power motive
Vroom's expectancy model of motivation
Maslow's need for esteem
Herzberg's two-factor motivation theory
17. Which differentiation could give an organization political and legal advantages in the market place? (Points : 4)
spatial differentiation
vertical differentiation
horizontal differentiation
market differentiation
18. The process of breaking organizational goals into tasks and dividing work is: (Points : 4)
organization charting
19. The most appropriate measure of organization size when considering alternative structural designs is: (Points : 4)
number of units produced
total assets
sales volume
number of employees
20. The focus of the organizational culture inventory is: (Points : 4)
role demands
21. An unlikely basis for an organization's culture is: (Points : 4)
the vision of the corporate founder
expectations of leadership
the performance evaluation-reward system
the location of the organization's manufacturing and distribution facilities
22. Which of the following include the three levels of culture identified by Edgar Schein?
artifacts, values, and symbols
basic assumptions, awareness, and values
values, ceremonies and rites, and artifacts
artifacts, values, and basic assumptions

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