Home Theater-Stereo

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My Bose Soundbar has a flashing red light next to the light…

Customer Question
My Bose Soundbar has...

My Bose Soundbar has a flashing red light next to the green light (on), but no sound. Have unplugged power for 30 minutes, replugged with no results.

Technician's Assistant: What is your Bose connected to or paired with? Are all cables connected tightly?

Main TV and xFinity DVR. Yes

Technician's Assistant: Have you tried a different audio source (e.g. another TV, computer, or CD)?

Not for sounder. All other TV work w/sound.

Submitted: 2 months ago.Category: Home Theater-Stereo
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Answered in 3 hours by:
5/30/2018
Technician: Harry, Customer Service replied 2 months ago
Harry
Harry, Customer Service
Category: Home Theater-Stereo
Satisfied Customers: 2,818
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Technician: Harry, Customer Service replied 2 months ago

How old is the unit?

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Customer reply replied 2 months ago
At least 5 years
Customer reply replied 2 months ago
All plugs pulled and replugged. All connections good. No Change red blinking lite/solid white-no sound!
Technician: Harry, Customer Service replied 2 months ago

Unfortunately, it is outside of the warranty period and it would need to be repaired/replaced.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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