Home Theater-Stereo

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Just swithed to comcast cable. now my soundbar wont work…

Customer Question
Just swithed to comcast...

Just swithed to comcast cable. now my soundbar wont work with my tv both are vizio

Technician's Assistant: Are you getting any error messages when you try to connect to Comcast?

No

Technician's Assistant: How is your internet connection? Have you tried unplugging your modem and router, then plugging them back in?

Tv audio and video are fine

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Nope just would like my sound bar to work. its conneted with an optic cable...

Submitted: 3 months ago.Category: Home Theater-Stereo
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Answered in 5 hours by:
4/3/2018
Technician: Rusty, Engineer replied 3 months ago
Rusty
Rusty, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 6,112
Experience: Let my expertise help solve your technical problems. Over 20 years electronics and sound equipment experience.
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Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

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Technician: Rusty, Engineer replied 3 months ago

You can always connect the optical audio cable directly from your cable box to your soundbar. That will give you immediate audio.

If you have more devices than just the cable box, tell me what type of cable the installer used to connect the cable box to your TV.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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