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Yamaha rx-v377 no sound

Customer Question
Yamaha rx-v377 no sound
Submitted: 3 months ago.Category: Home Theater-Stereo
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Customer reply replied 3 months ago
Also remote control oddly not either..very light usage
Answered in 2 days by:
4/2/2018
Technician: Michelle-Mod, Moderator replied 3 months ago
Michelle-Mod
Michelle-Mod, Moderator
Category: Home Theater-Stereo
Satisfied Customers: 12
Experience: Moderator
Verified
Hello:
I'm Michelle, the moderator for this category. I'm so sorry that an Expert has not connected with you yet. I wanted to reach out to see if you still needed assistance with your question? Please use the reply box below to let me know if you'd like to continue or cancel.
Thank you!
Michelle~Moderator
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Customer reply replied 3 months ago
still waiting for help please as soon as possible ill be home anytime after 2pm eastern time US
Technician: Harry, Customer Service replied 3 months ago
Harry
Harry, Customer Service
Category: Home Theater-Stereo
Satisfied Customers: 2,585
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 3 months ago
i do
Customer reply replied 3 months ago
I am home and ready
Technician: Harry, Customer Service replied 3 months ago

Have you tried to adjust the volume on the receiver (without the remote)?

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Customer reply replied 3 months ago
i have. No results and the remote quit working also
Customer reply replied 3 months ago
Im at work now my nest time is after 2pm eastern daylight time
Technician: Harry, Customer Service replied 3 months ago

OK

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Customer reply replied 3 months ago
Im home now if you have time
Technician: Harry, Customer Service replied 3 months ago

I will be available on Saturday after 11am EST

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Customer reply replied 3 months ago
i wont be around i travel and wont be back till the tenth. Lets setup another fay yhat works with you
Technician: Harry, Customer Service replied 3 months ago

Sure that works

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Customer reply replied 3 months ago
Oll reach out tues after 5pm if thats ok
Technician: Harry, Customer Service replied 3 months ago

Yes, that is fine.

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Customer reply replied 2 months ago
ned your help same question
Technician: Harry, Customer Service replied 2 months ago

Do you have any errors?

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Customer reply replied 2 months ago
No it originally wouldn't turn on then I went online and found way to turn it in by pressing some buttons in a certain way and it's in now but no sound
Customer reply replied 2 months ago
HELLO HARRY
Technician: Harry, Customer Service replied 2 months ago

Hi!

What type of connection are you using?

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Customer reply replied 2 months ago
Speaker wire. I try listening to the tuner I can only hear hissing when turned up to max
Customer reply replied 2 months ago
I will be home after 12pm eastern
Technician: Harry, Customer Service replied 2 months ago

OK

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