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I just received the Soundcast VGtx and have tried to pair it…

Customer Question
My name is***** just...

My name is***** just received the Soundcast VGtx and have tried to pair it with 2 different wireless headsets. Neither will pair. What is the problem?

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Its not my computer. I have a Marantz processor integrated amp and I plug the unit into the headphone jack, powered it up and tried over and over to pair the Soundcast and the headset with no luck.

Technician's Assistant: What Marantz model do you have?

Sr7009

Technician's Assistant: What have you tried so far with your Marantz system?

Im confused. Doesn’t the headsets pair with the Soundcast or the amp with the Soundcast?

Submitted: 3 months ago.Category: Home Theater-Stereo
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Answered in 4 hours by:
3/20/2018
Technician: Harry, Customer Service replied 3 months ago
Harry
Harry, Customer Service
Category: Home Theater-Stereo
Satisfied Customers: 2,592
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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