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Bought a DenonM41S Component system. All Cds read

Customer Question
Bought a DenonM41S Component...

Bought a DenonM41S Component system. All Cds read unsupported even the CD that came with the unit.

Technician's Assistant: Who makes your speaker or sound system?

Denon small sound system everything made by them.

Technician's Assistant: What have you tried so far with your Denon system?

Everything possible

Submitted: 4 months ago.Category: Home Theater-Stereo
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Answered in 4 minutes by:
3/19/2018
Technician: Electrotech2017, Audio and Video Technician replied 4 months ago
Electrotech2017
Electrotech2017, Audio and Video Technician
Category: Home Theater-Stereo
Satisfied Customers: 326
Experience: Audio & Video Technician
Verified
Hi and welcome to JustAnswer; an independent site with members providing product information, repair tips and technical assistance as a form of paid Q & A service.
My name Martin and I'll be assisting you with your question regarding your Denon system
I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question.
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Technician: Electrotech2017, Audio and Video Technician replied 4 months ago
It could be that your CD player only needs a good cleaning. You can try a CD cleaning disc first
Here is a link to one. You also can buy it at Walmart for $8-9
https://express.google.com/product/4491940559299893850_11516302191243199767_1057813?utm_source=google_shopping&utm_medium=tu_cu&utm_campaign=1057813&pdata=CgQ1Ljk5&utm_content=eid-qpkemdosjg
If that does not work your laser pickup assy and spindle motor might be weak and needs to be replaced. How old is the unit ?
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Technician: Electrotech2017, Audio and Video Technician replied 3 months ago
Thank you for allowing me to assist you. If you have any other questions, just let me know. Otherwise, please take a moment to rate my service as it is the only way I am credited for my time. Hopefully I have earned 5 Stars but if not please let me know what I can do to ensure you are satisfied.
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Category: Home Theater-Stereo
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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