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I just updated the Nuvo app on my iPhone only to discover…

Customer Question
I just updated the...

I just updated the Nuvo app on my iPhone only to discover that one of my listening zones has disappeared. What is the fix?

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

11.2.6 (15D100)

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

About a week; I had four zones and now have only three. The other three work fine.

Submitted: 4 months ago.Category: Home Theater-Stereo
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Customer reply replied 4 months ago
NUVO audio app update drops listening zone
Answered in 19 hours by:
3/14/2018
Technician: Michelle-Mod, Moderator replied 4 months ago
Michelle-Mod
Michelle-Mod, Moderator
Category: Home Theater-Stereo
Satisfied Customers: 12
Experience: Moderator
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Hello:
I'm Michelle, the moderator for this category. I'm so sorry that an Expert has not connected with you yet. I wanted to reach out to see if you still needed assistance with your question? Please use the reply box below to let me know if you'd like to continue or cancel.
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Michelle~Moderator
Ask Your Own Home Theater-Stereo Question
Customer reply replied 4 months ago
Not fixed yet!!!!!
Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: Home Theater-Stereo
Satisfied Customers: 2,593
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Home Theater-Stereo Question
Customer reply replied 4 months ago
Not fixed yet
Technician: Harry, Customer Service replied 4 months ago

Have you tried deleting the app and downloading it again?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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