Home Theater-Stereo

Home theater questions? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

How do I download the Alexa App? Echodot.

Customer Question
How do I download...

How do I download the Alexa App?

Technician's Assistant: Which software or app can I help with?

Echodot

Technician's Assistant: What have you tried so far with your software?

Http://alexa.amazon.com

Submitted: 4 months ago.Category: Home Theater-Stereo
Show More
Show Less
Ask Your Own Home Theater-Stereo Question
Answered in 29 minutes by:
3/13/2018
Technician: GeekGal, Electronics Support Tech replied 4 months ago
GeekGal
GeekGal, Electronics Support Tech
Category: Home Theater-Stereo
Satisfied Customers: 1,797
Experience: MIS degree and 15+ years experience supporting electronics of all kinds
Verified

Hi there! My name is*****'m sorry that you're having this trouble. It would be my pleasure to assist you. What device are you trying to install the Alexa app on?

Please note: You may see offers for ADDITIONAL SERVICES that are automatically generated by the website. They are completely optional. Please feel free to ignore them.

Ask Your Own Home Theater-Stereo Question
Technician: GeekGal, Electronics Support Tech replied 4 months ago

To download the Alexa app, go to the app store on your mobile device and search for "Alexa app." Then select and download the app. You can do this on Iphones, iPads, Android Phones, Kindle Fire devces and some tablets.

Note: Kindle Fire (1st Generation), Kindle Fire (2nd Generation), Kindle Fire HD 7” (2nd Generation), and Kindle Fire HD 8.9” (2nd Generation) tablets do not support the Alexa app.Once you've downloaded the app please do the following:

  1. Turn on your Echo device.
    Place your Echo Dot in a central location (at least eight inches from any walls and windows). Then, plug the included power adapter into Echo Dot and then into a power outlet. The light ring on Echo Dot turns blue, and then orange. When the light turns orange, Alexa greets you.
    Note: Other USB power adapters, like phone chargers, may not provide enough power to Echo Dot.
  2. Connect your Echo device to your Wi-Fi network.
    In the Alexa app, follow the instructions to connect your Echo device to Wi-Fi.
  3. Your Echo device is ready to use. To get started, say the "Alexa" followed by a command. For example "Alexa, what is the temperature?"
Ask Your Own Home Theater-Stereo Question
Technician: GeekGal, Electronics Support Tech replied 4 months ago

Please give this a try and let me know the results. If you have any problems with any of the steps or need clarification, just let me know. If for any reason this doesn't work for you, please tell me so I can provide additional help. I am committed to working with you until the problem is fully resolved. Your complete satisfaction is my goal! Thank you!

Ask Your Own Home Theater-Stereo Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask GeekGal Your Own Question
GeekGal
GeekGal
GeekGal, Electronics Support Tech
Category: Home Theater-Stereo
Satisfied Customers: 1,797
1,797 Satisfied Customers
Experience: MIS degree and 15+ years experience supporting electronics of all kinds

GeekGal is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

1,306 satisfied customers

Have been in the business 25+ yrs., down to component level.

LOAJ3256

LOAJ3256

Technician

497 satisfied customers

35 years in Home Theater and Systems Integrator, Senior

Federico

Federico

Licenciate

44 satisfied customers

Home Theater and Automation systems integrator.

HomeTheatreGuru

HomeTheatreGuru

Engineer

31 satisfied customers

Home Theatre, home automation and related wiring, commercial A/V systems

Rod

Rod

Engineer

27 satisfied customers

40+ Years of Electronic Repair and Installations.

Neil

Neil

Engineer

23 satisfied customers

Electronics engineer with 25 years of experience.

glenemoore

glenemoore

Customer Service

19 satisfied customers

Experienced in audio/video systems and design

< Previous | Next >

Related Home Theater-Stereo Questions
Alexa says she's having trouble connecting with the
Alexa says she's having trouble connecting with the internet … read more
GeekGal
GeekGal
Electronics Support Tech
Bachelors Degree
1,797 satisfied customers
I am trying to get alexa working. Amazon echo dot. Going to
I am trying to get alexa working. JA: What's the brand and model of your product? Customer: Amazon echo dot JA: What have you tried so far? Customer: going to http://alexa.amazon.com JA: Anything else… read more
Harry
Harry
3 satisfied customers
I'm n the Alexa app but it's not starting no music. My Alexa
I'm n the Alexa app but it's not starting no music … read more
Harry
Harry
3 satisfied customers
I'm having trouble getting Alexa back on line again after an
Hi John, I'm having trouble getting Alexa back on line again after an interruption of our wifi. Since we occasionally have such events, is there a way that once the echo dot is connected, it will reco… read more
Harry
Harry
3 satisfied customers
Why doesn't my unit turn on? Amazon CE0984 ALEXA. 6 mo. I
I have power going straight to the outlet. Pressing buttons? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I just received my Amazon Alexa dot and I ,t know how to get
I just received my Amazon Alexa dot and I don,t know how to get the apps. It says its not connected to why fie but it is plugged into whyfir any guesses.… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have just moved to Florida and my Alexa tells me she has
I have just moved to Florida and my Alexa tells me she has trouble connecting to the internet. I am supposed to check the Help section of the Alexa app?? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Trying to reset Alexa but the settings screen doesn't come
Trying to reset Alexa but the settings screen doesn't come up from home page menu on the app. Light on the device is yellow. Home wifi is connected but without opening Alexa app I can't complete. What… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I have my analog stereo hooked up to an Echo device. Alexa
I have my analog stereo hooked up to an Echo device. Alexa will play whichever station I want, but not shuffle. Is there a command that will make that happen? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
My Alexa platinum concierge is offline and I don't know how
My Alexa platinum concierge is offline and I don't know how to get it online … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
How can I get busycal calendar to work on alexa. Echo Plus.
I am trying to get Busycal calendar to work on echo plus. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I am trying to set up my Echo Generation 2. It keeps asking
I am trying to set up my Echo Generation 2. It keeps asking for the Alexa app and I am not following the instructions for setting up on a PC … read more
Harry
Harry
3 satisfied customers
I was connected with you on my phone, need to work from
hi,,,I was connected with you on my phone, need to work from computer...you have me set up for appt with John … read more
Harry
Harry
3 satisfied customers
My Echo Spt is operating separately from the app and I
Hello. My Echo Spt is operating separately from the app and I cannot link the two. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
Cant connect my new alexa to my wifi. Power, WIFI DSL
cant connect my new alexa to my wifi JA: Are you able to connect using an ethernet cable? Customer: no JA: Which lights are colored and/or blinking on your router? Customer: power, WIFI DSL internet J… read more
Sheri
Sheri
Bachelor\u0027s Degree
582 satisfied customers
I need assistance for the initial set up of my Echo Alex.
I need assistance for the initial set up of my Echo Alex … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
ANY ONLINE GUIDES ON SETTING UP ALEXA DOT AND DENON AVR ???
ANY ONLINE GUIDES ON SETTING UP ALEXA DOT AND DENON AVR ??? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
How do I activate the amazon echo?? Just bought the device
How do I activate the amazon echo?? JA: I'll do all I can to help. How long have you been dealing with this? Customer: Just bought the device JA: Do you plan on doing the work yourself? Customer: Yes … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x