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Im having trouble with my alexa. Alexa Dot. We had a bad…

Customer Question
Hi Yes Im having...

Hi Yes Im having trouble with my alexa

Technician's Assistant: What's the brand and model of your product?

Alexa Dot

Technician's Assistant: What have you tried so far?

We had a bad connection last night, had it repaired. I forgot my password ***** trying to link my Alexa back up again

Submitted: 4 months ago.Category: Home Theater-Stereo
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Customer reply replied 4 months ago
Ok, I am having problems connecting with my alexa dot
I forgot my password ***** need to reset it
Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 8 hours by:
3/11/2018
Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: Home Theater-Stereo
Satisfied Customers: 2,621
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 4 months ago
No, I already paid my 5 dollars. I need my password, So I can re install my alexa
Customer reply replied 4 months ago
I have to pay for tech service for this?
Customer reply replied 4 months ago
Hello??
Technician: Harry, Customer Service replied 4 months ago

Our services are not $5.

Call customer service at 1-***-***-****

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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