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I have echo but it stop playing music what can i do. The big…

Customer Question
I have echo but...

I have echo but it stop playing music what can i do

Technician's Assistant: What's the brand and model of your product?

The big echo show

Technician's Assistant: What have you tried so far?

It stop playing music

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

No i want the echo to play music

Submitted: 4 months ago.Category: Home Theater-Stereo
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Answered in 16 minutes by:
3/7/2018
Technician: Russell H., Service Tech replied 4 months ago
Russell H.
Russell H., Service Tech
Category: Home Theater-Stereo
Satisfied Customers: 12,741
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your Amazon Echo question.

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Technician: Russell H., Service Tech replied 4 months ago

I will need to ask for some further details about the problem, please:

- Does the Echo device otherwise respond to commands?

- What color is the light on the Echo device, and is it strobing or moving, or standing still / steady ?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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