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I connected from the DVD directly to the back of the TV but…

Customer Question
I connected from the DVD...
I connected from the DVD directly to the back of the TV but do not have video or audio.I switched to AUX but nothing happened.
Submitted: 4 months ago.Category: Home Theater-Stereo
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Answered in 1 minute by:
3/6/2018
Technician: Aric, Engineer replied 4 months ago
Aric
Aric, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 47,471
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I don't know why you switched to aux. First- use the TV's remote and select COMPONENT. Let me know what happens once you've done that,

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Customer reply replied 4 months ago
I used the TV remote. It wont let me select Component 1 or Component 2. The available options art TV, HDMI 2, Aux, VCR, PC
Technician: Aric, Engineer replied 4 months ago

I'm not sure why your TV won't let you select the component inputs. Where are you plugged into on the TV?

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Customer reply replied 4 months ago
Sorry, I may not understand your question. The Onkoyo receiver is connected to the TV via an HDMI cable
Technician: Aric, Engineer replied 4 months ago

No, I posted that you needed to connect the Daewoo RGB cables directly to the TV.

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Customer reply replied 4 months ago
Ok, yes, that is exactly what I did.
Technician: Aric, Engineer replied 4 months ago

What specific jacks on the TV are you plugged into?

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Technician: Aric, Engineer replied 4 months ago

Are they red, blue and green and labeled "component video"?

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Customer reply replied 4 months ago
The RGB and RW cables are connected to the Component Video Input 1 on the back of the TV
Technician: Aric, Engineer replied 4 months ago

Okay, the RGB cables should be connected to component video 1 and the red and white should be connected to the Onkyo. Do you have access to the original answer?

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Customer reply replied 4 months ago
I do not know how to get back to your original email. I am looking at the back panel of mn R570. Which audio terminals hould I connect to
Technician: Aric, Engineer replied 4 months ago

CD or TV/Tape and then select CD or Tape respectively.

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Customer reply replied 4 months ago
I plugged into the TV/Tape terminals and I now have sound, but still no video
Technician: Aric, Engineer replied 4 months ago

Okay now you need to figure out why your TV won't let you select COMPONENT 1. Is it skipped in the setup menu? Also what's the model number off of the back of your TV?

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Customer reply replied 4 months ago
I think it was skipped during setup. The TV is a Panasonic TH50PZ700U
Technician: Aric, Engineer replied 4 months ago

The manual for your TV is at the link below. See page 38 for the Input label function and also check the setup for anything about "Input Skip":

https://pdf.crutchfieldonline.com/ImageBank/v20070611131800/Manuals/133/13350PZ700.PDF

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Customer reply replied 4 months ago
I going to have to exit our communication until tomorrow. This evening I will work on the input label and get back to you tomorrow. Thanks for the assistance so far.
Technician: Aric, Engineer replied 4 months ago

You're welcome and no problem!

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