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Cannot get app to connect to Alexis. Keeps rejecting my

Customer Question
Cannot get app to...

Cannot get app to connect to Alexis. Keeps rejecting my password.

Technician's Assistant: What version of iTunes are you using to sync your Apple device?

I don’t have iTunes

Technician's Assistant: When did you last reboot?

Yesrwesay

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

How to connect to Alexis. Do I need different password.? The one I know is being rejected.

Submitted: 7 months ago.Category: Home Theater-Stereo
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Answered in 1 day by:
1/15/2018
Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Home Theater-Stereo
Satisfied Customers: 2,821
Experience: IT at Justanswer
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Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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