Home Theater-Stereo

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I have an RX-A1030 receiver and I get no sound in 2ch Stereo…

Customer Question
I have an RX-A1030...

I have an RX-A1030 receiver and I get no sound in 2ch Stereo or STRAIGHT

Technician's Assistant: What is your speaker connected to or paired with? Are all cables connected tightly?

I am using an external 5 channel amp which is connected to the pre-outs. The speakers are connected to the external amp. In 7ch I get sound from all of the speakers. This is the case whether I’m using phono or CD or cable. The CD/DVD player and the cable box are connected to the receiver by HDMI cables.

Technician's Assistant: Have you tried a different audio source (e.g. another TV, computer, or CD)?

Yes. The three sources I listed. CD, Phono and cable box

Technician's Assistant: Anything else you want the Theater Expert to know before I connect you?

I think that’s it

Submitted: 7 months ago.Category: Home Theater-Stereo
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Answered in 3 days by:
1/8/2018
Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Home Theater-Stereo
Satisfied Customers: 2,834
Experience: IT at Justanswer
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Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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