Home Theater-Stereo

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I have a sony ct800 sound bar and two zr5 speakers. I cannot…

Customer Question
I have a sony...

I have a sony ct800 sound bar and two zr5 speakers. I cannot get sound from the speakers even though sound checks work.

Technician's Assistant: What Sony model do you have?

Sound bar is ht-ct800 , speakers are srs-zr5

Technician's Assistant: What have you tried so far with your Sony system?

Have set up the Wi-Fi surround sound on sound bar and have linked speakers to the sound bar, just no sound except when I test the link

Technician's Assistant: Anything else you want the Theater Expert to know before I connect you?

No I guess that's about it

Submitted: 6 months ago.Category: Home Theater-Stereo
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Answered in 13 hours by:
1/3/2018
Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: Home Theater-Stereo
Satisfied Customers: 2,600
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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