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I have an AVR 4520ci. I love the unit. I'm trying

Customer Question
Hi. I have...

Hi. I have an AVR 4520ci. I love the unit. I'm trying (unsuccessfully) to connect to Spotify Connect. I can't get the denon to show up as a device.

Technician's Assistant: What Denon model do you have?

4520ci

Technician's Assistant: What have you tried so far with your Denon system?

I've tried to do a factory reset.

Technician's Assistant: Anything else you want the Theater Expert to know before I connect you?

I think that's it. Just trying to get my 4520ci as a device on Spotify Connect. THanks!

Submitted: 7 months ago.Category: Home Theater-Stereo
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Answered in 7 hours by:
1/1/2018
Technician: Nathan, Engineer replied 7 months ago
Nathan
Nathan, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 31,394
Experience: Custom home theater installer. Authorized dealer top brands
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

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Technician: Nathan, Engineer replied 7 months ago

Had you been using spotify on it previously?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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