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I have been locked out of my control 4 system and they have…

Customer Question
Second opinion] I have...

Second opinion] I have been locked out of my control 4 system and they have said I need to go to apple to change my password ***** my system and I want to change my apple IID for my control 4 system as I do not use the email address attached to my tv control

Technician's Assistant: What is the model of your TV?

Sharp

Technician's Assistant: What menu options can you access, if any?

None, the screen says my apple ID has been locked for security reasons.

Submitted: 6 months ago.Category: Home Theater-Stereo
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Answered in 9 hours by:
12/31/2017
Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: Home Theater-Stereo
Satisfied Customers: 2,638
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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