Home Theater-Stereo

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I purchased a blaupunkt smart ultra 4k tv yesterday and i…

Customer Question
Hi i purchased a...

Hi i purchased a blaupunkt smart ultra 4k tv yesterday and i cant get the kepad on the back of the remote to work properly

Technician's Assistant: What is the model of your TV?

It is a BP6500AU7000 i think

Technician's Assistant: What menu options can you access, if any?

I can access all menu options

Submitted: 6 months ago.Category: Home Theater-Stereo
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Answered in 37 minutes by:
12/28/2017
Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: Home Theater-Stereo
Satisfied Customers: 2,600
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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