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I have a Denon 4300H that is not recognizing my WiFi or LAN…

Customer Question
Hi, I have a...

Hi, I have a Denon 4300H that is not recognizing my WiFi or LAN networks. It used to do so, but I can't even get it to reset to the network settings.

Technician's Assistant: Are you able to connect using an ethernet cable?

No, I put the receiver into the Diagnostics phase under Networks and nothing is recognized.

Technician's Assistant: Which lights are colored and/or blinking on your router?

All green lights on my Apple AirPort (I think this is what the model is)

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Light singular not plural

Submitted: 7 months ago.Category: Home Theater-Stereo
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Answered in 4 hours by:
12/28/2017
Technician: ITPeter, Engineer replied 7 months ago
ITPeter
ITPeter, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 20,591
Experience: Electronic Engineer
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Home Theater-Stereo Question
Technician: ITPeter, Engineer replied 7 months ago

If the Denon is not recognizing any networks then the internal network card is likely faulty and will need to be replaced.

This is a common failure on older Denon units.

Are you planning to replace the card yourself, or are you looking for an estimated repair cost and contact details for a repair tech in your area?

--------------------

Happy New Year!

Your satisfaction is my priority; I hope I have earned 5 stars today!

Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)

You can always reply back after rating me if you need any further assistance at all.

Pete.

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