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I have a air-s920w receiver. I went to update my firmware
Hi, My name is ***** ***** have a air-s920w receiver. I went to update my firmware because I got a notification to do so. well now it is in a loop. wants me to restart because the update failed . I di… read more
Nathan
Nathan
Bachelors of Science
24,915 satisfied customers
I have a Denon AVR x3300w and it's stuck in infinite update
Hi I have a Denon AVR x3300w and it's stuck in infinite update loop ... how do I fix it? … read more
Nathan
Nathan
Bachelors of Science
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How do I use usb stick to upgrade my firmware on avr 4100x.
How do I use usb stick to upgrade my firmware on avr 4100x … read more
Nathan
Nathan
Bachelors of Science
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I have a Denon avr1913 and just had the local cable compant
Good morning! I have a Denon avr1913 and just had the local cable compant hook it up with a cat 5 cable and audio worked but while programming my samsung bluray i got the Denon "stuck in a loop" wi r … read more
Nathan
Nathan
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24,915 satisfied customers
I am unable to get my tv sound to play thru my denon avr-487
I am unable to get my tv sound to play thru my denon avr-487 system … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,273 satisfied customers
I have a denon dra-697C1 and it's not working. I think one
I have a denon dra-697C1 and it's not working. I think one of my guests pressed a bunch of buttons and it's messed up, how can I reset the unit to factory settings? Thank you!… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,273 satisfied customers
My Comcast XR2 remote for Xfinity X-1 platform suddenly
My Comcast XR2 remote for Xfinity X-1 platform suddenly stopped controlling my Denon AVR-1610 receiver. I've retried the pairing codes available from Comcast - that originally worked - but they are no… read more
Nathan
Nathan
Bachelors of Science
24,915 satisfied customers
My AVR-1913 won't play my ipod or iphone. It worked at
Hi. My AVR-1913 won't play my ipod or iphone. It worked at first, but now it doesn't do anything but say "please wait" and you will wait forever. It is set to ipod-usb and I"m using a ipod cable attat… read more
Nathan
Nathan
Bachelors of Science
24,915 satisfied customers
Have a 3808ci denon tried updating the firmware and it said
Customer: Have a 3808ci denon tried updating the firmware and it said 1/14 went through number 1 at 100% got to Sub Firm 27 min it went to 26 minutes and it just says updating nothing more is hapining… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,273 satisfied customers
I have an avr-2312ci. using ethernet connection to wireless
i have an avr-2312ci. using ethernet connection to wireless router. this setup has worked before for years. However, I just bought a new router and changed the network name/address and now I cannot co… read more
Nathan
Nathan
Bachelors of Science
24,915 satisfied customers
My new avr-s500bt is stuck on the language setting and I cannot
My new avr-s500bt is stuck on the language setting and I cannot move past or reset factory mode… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,273 satisfied customers
I have a Denon AVR 1613 and the Ethernet connection stopped
I have a Denon AVR 1613 and the Ethernet connection stopped working. Checked ethernet cable and switch on multiple other devices.… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
8,564 satisfied customers
I have a Denon receiver and it is displaying a " no network
I have a Denon receiver and it is displaying a " no network connection " message and the light on the power button is flashing on and off. I have surround sound, but the only sound that is coming out … read more
Nathan
Nathan
Bachelors of Science
24,915 satisfied customers
I have a Denon E400 receiver and a Verizon Fios cable box,
I have a Denon E400 receiver and a Verizon Fios cable box, i tried to do the update to the Denon receiver and I have received the "Connection Fail 21" error.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,273 satisfied customers
I have a Denon AV 1911 as to control my devices. I am using
I have a Denon AV 1911 as to control my devices. I am using a logitech harmony to control activities. It has worked with my old Toshiba plasma. When I replaced the plasma with a Samsung F6400 the devi… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,273 satisfied customers
AVR-391--in sat/cable mode there is no sound output from the
AVR-391--in sat/cable mode there is no sound output from the amp to the ext speakers so I have to use the TV output-- in tuner mode the amp and speakers work fine… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,273 satisfied customers
I have a denon AVR 1713 and I changed Internet providers. I
I have a denon AVR 1713 and I changed Internet providers. I did a factory resetting to connect to the new router but connection failed! Cable and Internet are working fine ! Do U have any idea what is… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
8,564 satisfied customers
Hello. I have a Denon AVR 1713 receiver and Iv e been attempting
Hello. I have a Denon AVR 1713 receiver and I'v e been attempting to connect the networking" feature with the "set-up" controls, ye have experienced "no sound" in the speakers when the set-up menu ask… read more
Nathan
Nathan
Bachelors of Science
24,915 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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