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My Bose soundlink colorII will play video music from my

Customer Question
My Bose soundlink colorII...

My Bose soundlink colorII will play video music from my iphone SE but not audio recordings. How can I get it to play the audio recordings?

Technician's Assistant: What is your SoundLink connected to or paired with? Are all cables connected tightly?

An iphone SE

Technician's Assistant: Have you tried a different audio source (e.g. another TV, computer, or CD)?

Yes video recordings of music on my iphone will play on the soundlink Color II

Submitted: 7 months ago.Category: Home Theater-Stereo
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Answered in 9 hours by:
12/27/2017
Technician: ITPeter, Engineer replied 7 months ago
ITPeter
ITPeter, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 20,614
Experience: Electronic Engineer
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Technician: ITPeter, Engineer replied 7 months ago

There may be a glitch with the Bluetooth connection, which is not allowing it to play all file types.

Try the following:

  • Turn off or disable Bluetooth on all other paired devices nearby (including Bose® preferred devices) and reconnect the device you want to hear.
  • Turn the speaker off and back on.

Let me know if that works?

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