Home Theater-Stereo

Home theater questions? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Have a Denon Avr 589 and can’t get sound. Avr 588. I can get…

Customer Question
Have a Denon Avr...

Have a Denon Avr 589 and can’t get sound

Technician's Assistant: What Denon model do you have?

Avr 588

Technician's Assistant: What have you tried so far with your Denon system?

I can get picture on my cable and blue ray

Technician's Assistant: Anything else you want the Theater Expert to know before I connect you?

We have both hdmi running into the back of the tv fiber optic running from the back to input on the receiver

Submitted: 6 months ago.Category: Home Theater-Stereo
Show More
Show Less
Ask Your Own Home Theater-Stereo Question
Answered in 7 hours by:
12/27/2017
Technician: Louie, Technician replied 6 months ago
Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 13,442
Experience: Have been in the business 25+ yrs., down to component level.
Verified

Hi and welcome to JustAnswer. My name is ***** ***** I'll be assisting you with your question regarding your "...Denon AVR-589..." I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question.

Ask Your Own Home Theater-Stereo Question
Technician: Louie, Technician replied 6 months ago

Initially, consider a RESET. A reset is both a test and a try of a fix. As it implies, a reset would force the unit to revert back to factory defaults removing glitches and config errors but would include memories, presets and user preferences. After a reset, the initial setup would have to be performed. If have not been done and should you venture to try: Please click / tap HERE.

May have to be done a number of times.

This is very critical - a reset however would not be corrective of an internal hardware concern; but it would be confirmed. In some instances, it may even expose/cause other issues.

Ask Your Own Home Theater-Stereo Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 13,442
13,442 Satisfied Customers
Experience: Have been in the business 25+ yrs., down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

13,442 satisfied customers

Have been in the business 25+ yrs., down to component level.

LOAJ3256

LOAJ3256

Technician

497 satisfied customers

35 years in Home Theater and Systems Integrator, Senior

Federico

Federico

Licenciate

44 satisfied customers

Home Theater and Automation systems integrator.

HomeTheatreGuru

HomeTheatreGuru

Engineer

31 satisfied customers

Home Theatre, home automation and related wiring, commercial A/V systems

Rod

Rod

Engineer

27 satisfied customers

40+ Years of Electronic Repair and Installations.

Neil

Neil

Engineer

23 satisfied customers

Electronics engineer with 25 years of experience.

glenemoore

glenemoore

Customer Service

19 satisfied customers

Experienced in audio/video systems and design

< Previous | Next >

Related Home Theater-Stereo Questions
My samsung tv keeps reseting to the tv speakers and doesn't
My samsung tv keeps reseting to the tv speakers and doesn't recognize my Denon receiver … read more
Eldon
Eldon
BS
216 satisfied customers
I HAVE A DENON AVR S930H. I HAVE CONNECTED USING A ZONE 2
I HAVE A DENON AVR S930H. I HAVE CONNECTED USING A ZONE 2 CONFIGURATION AND 5.1 SPEAKERS. MY ZONE 2 SPEAKERS ARE NOT PICKING UP SOUND. IN ADDITION, WHEN I USE ONLINE SERVICES FOR VIEWING MY TV, THE SO… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Louie, I connect my Apple TV and my play station 4 to my
Hi Louie, I connect my Apple TV and my play station 4 to my DENON AVR-S920W and don't video or audio. I have change HDMI cables, input entrance in the DENON device without any progress, please help. E… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
Trying to connect audio system to DENON AVR-589: 1. I've connected
Trying to connect audio system to DENON AVR-589: 1. I've connected small TimeWarner Cable box to the AVR-589's via an HDMI cable between the HDMI socket on Cable Box and the TV/CBL socket on AVR-589. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a Samsung UN65JU7500 tv & a Denon AVR-S710W receiver
Hi, I have a Samsung UN65JU7500 tv & a Denon AVR-S710W receiver & am using 7 speakers + 2 subwoofers. The speaker setup is done. The tv picture is on but there is no sound from the speakers. When I di… read more
Louie
Louie
Technician
Associate Degree
13,442 satisfied customers
I have a denon 1612 avr and the receiver seems to shut down
I have a denon 1612 avr and the receiver seems to shut down shortly after I play a blu Ray disc, but only then. Sound through my speakers is just fine with multi channel TV and when using apple TV (no… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I got my Denon a/v receiver but I cant get the sound to come
I got my Denon a/v receiver but I cant get the sound to come out into the speakers. the picture is going through it but not sound… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I have a Denon AVR-2106 AV Surround Receiver and I want to
I have a Denon AVR-2106 AV Surround Receiver and I want to connect a Samsung BD-J5700 Blu-ray disc player. Do I just need a digital coaxial cable to make the connection?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
recently surround sound connected to TV not working, so thought
recently surround sound connected to TV not working, so thought I would go to setup and see if I could identify any problem. Had already checked my cables and found nothing apparent. when trying to do… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a denon AVR-1610. I am getting sound, but no video on
I have a denon AVR-1610. I am getting sound, but no video on my HDMI cable- HDP input on amp. if I connect blue-ray directly to TV, i get video & audio. Whats up?… read more
Expert
Expert
my tv is a Sony KDLR32EX600 my A/V is a Denon RCDM 39 (micro
my tv is a Sony KDLR32EX600 my A/V is a Denon RCDM 39 (micro system) i connect the optic from my tv to the denon and no sound… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
hello I have a Denon 2106 receiver a Tosheba 46" Regaza HD
hello I have a Denon 2106 receiver a Tosheba 46" Regaza HD TV and 5 Boze speakers hooked in through a Boze woofer and cannot het sound from the TV into the Receiver. I believe I have all the right cab… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
We have just bought a AVR-1513 home theatre. Hooked tv and
We have just bought a AVR-1513 home theatre. Hooked tv and dvd using hdmi cables. We can not get sound out of system speakers.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have just purchased a denon receiver (old receiver did not
I have just purchased a denon receiver (old receiver did not support HDMi). My direct tv picture becomes very yellow when running thru receiver? Blu-ray picture quality is good. I switched input ports… read more
Daniel
Daniel
Bachelor\u0027s Degree
1,568 satisfied customers
Want to connect Xbox via hdmi,wii via RCA cables, also have
Want to connect Xbox via hdmi,wii via RCA cables, also have Sony blue player bdps301, and Panasonic dmrez ez-47v; also have high def direct tv receiver-non dvr; want to connect via hdmi and digital op… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a denon avr 2312 and have stereo audio connected to
I have a denon avr 2312 and have stereo audio connected to the cabl/sat input. When I select that input I have no audio.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a denon avr-590. I just upgraded my blu ray and projector
I have a denon avr-590. I just upgraded my blu ray and projector to 3d. When I try to play 3d through the receiver I get no picture and the sound cuts in and out. Every few second I get a display that… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
Can I connect a Blu-ray Disc Player DVD to my Denon AVR 1706
Can I connect a Blu-ray Disc Player DVD to my Denon AVR 1706 player using an Optical cable?… read more
Steve G.
Steve G.
Chief Engineer
4,563 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x