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I have the following problems: i have a yamaha cx-a5100

Customer Question
hello, i have the following problems...
hello,
i have the following problems: i have a yamaha cx-a5100 surround processor which supports dts-neural-x but not dts virtual-x. i have not the possibility of mounting height speakers or extra speakers upon my front or other speakers . i would like to become virtual sound from the ceiling as if there where speakers on the ceiling with dts-neural-x. is this possible? (some people say you need dts-virtual-x to become sound as if there are height speakers). so how do i have to do this ? my second problem is can i get dts-headphone -x with my cx-a5100 and how do i have to become this ?for further information i have a 5.1 system.
kind regards,
frans callebaut
Submitted: 7 months ago.Category: Home Theater-Stereo
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Customer reply replied 7 months ago
hello,
i still have not received an answer yet
kind regards,
frans callebaut.
Answered in 1 day by:
12/23/2017
Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Home Theater-Stereo
Satisfied Customers: 2,828
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
hello harry,
yes, i still need help with my question.
kind regards,
frans callebaut
Technician: Harry, Customer Service replied 7 months ago

Hi Frans,

Yes, you need dts-virtual-x

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Customer reply replied 7 months ago
hello,
you say i need dts-virtual-x, but how do i become that ?my yamaha cx-a5100 does not have dts-virtual-x, only dts-neural-x.does dts-neural-x give the sound as if there were mounted height speakers ? my second problem is can i get dts-headphone-x with my yamaha cx-a5100 and how do i have to do that ?
kind regards,
frans callebaut
Technician: Harry, Customer Service replied 7 months ago

Yes, you need dts-virtual-x.

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Customer reply replied 7 months ago
hello,
you have not answered my questions. how do i become dts-virtual-x with my yamaha cx-a5100 and how do i have to become dts-headphone-x ? please give me complete answers. is it possible to become sound as if there were mounted height speakers with dts-neural-x?
kind regards,
frans callebaut
Technician: Harry, Customer Service replied 7 months ago

I am not sure what you are asking

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Customer reply replied 7 months ago
hello,
i have asked the following:
how do i become dts-virtual-x with my yamaha cx-a5100 and how do i have to become dts-headphone-x with my yamaha cx-a5100? is it possible to become with dts-neural-x , sound as if there were height speakers mounted ?
kind regards,
frans callebaut
Technician: Harry, Customer Service replied 7 months ago

I am not sure what you are asking

Ask Your Own Home Theater-Stereo Question
Customer reply replied 7 months ago
i have already three times asked my questions, if you do not understand them , pity for you
Technician: Harry, Customer Service replied 7 months ago

OK

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Customer reply replied 7 months ago
hello,
no that is too expensive for me and i have got no answer to my questions, so i want my 33 euros back !!!
kind regards,
frans callebaut
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