Home Theater-Stereo

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I have a constant buzzing sound in the background as soon as…

Customer Question
Hi, I have a...

Hi, I have a constant buzzing sound in the background as soon as I turn the Bose on.

Technician's Assistant: What is your Bose connected to or paired with? Are all cables connected tightly?

It only has the one cord connecting it to the electric plug. I’m not tech savvy enough to attach it to our TV or my ipad

Technician's Assistant: Have you tried a different audio source (e.g. another TV, computer, or CD)?

I tried different CDs but the sound starts before you even put a CD in.

Technician's Assistant: Anything else you want the Theater Expert to know before I connect you?

Not that I can think of....I’ve hardly ever used the Bose. It’s probably been used less than 20 hours max.

Submitted: 7 months ago.Category: Home Theater-Stereo
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Answered in 5 minutes by:
12/20/2017
Technician: Louie, Technician replied 7 months ago
Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1,314
Experience: Have been in the business 25+ yrs., down to component level.
Verified

Hi and welcome to JustAnswer. My name is ***** ***** I'll be assisting you with your question regarding your Bose.

Initially, re-confirm and post back with the complete model number of the Bose.

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Customer reply replied 7 months ago
Serial #?
Customer reply replied 7 months ago
055425942811175AE
Customer reply replied 7 months ago
24 hours? I thought this was instant help.
Customer reply replied 7 months ago
That is the complete number
Technician: Nathan, Engineer replied 7 months ago
Nathan
Nathan, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 31,357
Experience: Custom home theater installer. Authorized dealer top brands
Verified

I’m Nathan, and I’ll be assisting you today.
Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

It appears the prior expert had opted out, presumably due to the lack of model information.

Can you please provide me with the actual model number, rather than the serial? If it is a bose wave radio it will start with AWR or AWC typically.

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Technician: Nathan, Engineer replied 7 months ago

Hello, it appears your question is still open.
Do you need more help with this?
Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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