Home Theater-Stereo

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The commections have not changed; but I am not getting any…

Customer Question
The commections have not...

The commections have not changed; but I am not getting any On or Off indication. The red light shown before when On. Now what could be the problem?

Technician's Assistant: Who makes your speaker or sound system?

It's part of the Samsung TV system. If that is what you are asking?

Technician's Assistant: The TV Technician will be able to walk you through that. What Samsung model do you have? How old is it?

Samsung Model LTP227W; purchased Aug. '04.

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

As far as I know the TV menu works, if I know how to work it. I used to be able to play records on the turntable. The sound was there; maybe a little low in volume. None of the connections have been changed. But I do not see a red light on the Altec Lansing showing it is on; like before.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No, just to be able to play an LP on the turntable.

Submitted: 6 months ago.Category: Home Theater-Stereo
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Answered in 3 hours by:
12/20/2017
Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: Home Theater-Stereo
Satisfied Customers: 2,596
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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