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My Bose sound strip (don't know the correct term) is not…

Customer Question
My Bose sound strip...

My Bose sound strip (don't know the correct term) is not working. I suspect the hand held control is the problem. Can you help me?

Technician's Assistant: What is your Bose connected to or paired with? Are all cables connected tightly?

Cables are tight. Connected to a Vizio TV.

Technician's Assistant: Have you tried a different audio source (e.g. another TV, computer, or CD)?

No I haven't, but I will try and get back to you later. Thank you.

Technician's Assistant: Anything else you want the Theater Expert to know before I connect you?

Not that I can think of.

Submitted: 6 months ago.Category: Home Theater-Stereo
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Answered in 6 hours by:
12/19/2017
Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: Home Theater-Stereo
Satisfied Customers: 2,585
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 6 months ago
It’s late now, so I’ll be in touch tomorrow.
Technician: Harry, Customer Service replied 6 months ago

OK

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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