Home Theater-Stereo

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Louie... We have a Wave Soundtouch IV system with one remote…

Customer Question
Louie...Hello. We have a...

Louie...Hello. We have a Wave Soundtouch IV system with one remote speaker. We greatly enjoy this technology. Several

Technician's Assistant: Is your SoundTouch system connected to or paired with anything?

Sorry...I incorrectly sent message incomplete. We are connected to our AT&T modem and use our Apple I pod connection for music. Often, after listening to our I-Pod music for an hour or two, the system suddenly stops and I have difficulty reconnecting. What might cause this and what quick steps can I take to reconnect? Also, can I play Apple Music subscription on my system? Thanks for your help. Greg Shaughnessy

Technician's Assistant: The Home Theater Technician will be able to walk you through that. What have you tried so far with your SoundTouch?

I have attempted to reconnect with my I-Pod to no avail. Should I reboot my AT&T modem? My system is approx. 20 ft from modem.

Technician's Assistant: Anything else you want the Theater Expert to know before I connect you?

That is all...thanks.

Submitted: 8 months ago.Category: Home Theater-Stereo
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Answered in 1 day by:
12/18/2017
Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Home Theater-Stereo
Satisfied Customers: 2,821
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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