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I have the 2 part Bose radio and CD player combination. The…

Customer Question
I have the 2...

I have the 2 part Bose radio and CD player combination. The CD slot on the top unit says NOT PLAYABLE no matter what CD I put in. Those same CDs play smoothly on the bottom part. Radio is fine, only the top CD player is not working.

Technician's Assistant: What Bose model do you have?

Wave Music System III

Technician's Assistant: What have you tried so far with your Bose system?

I don't understand what you mean. I have looked for instructions on what to do in this case in the booklet that accompanied the unit but there are no instructions to follow for this.

Technician's Assistant: The Home Theater Technician will be able to walk you through that. Anything else you want the Theater Expert to know before I connect you?

No that is the only problem

Submitted: 8 months ago.Category: Home Theater-Stereo
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Answered in 4 minutes by:
12/15/2017
Technician: Louie, Technician replied 8 months ago
Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1,314
Experience: Have been in the business 25+ yrs., down to component level.
Verified

Hi and welcome to JustAnswer. My name is ***** ***** I'll be assisting you with your question regarding your "...Bose...CD player..."

Initially, which model/version of CD player please? ...discs slides in through a slot? ...or a flip top cover and discs placed in manually?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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