Home Theater-Stereo

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There was no sound coming out of sound bar connected to tv…

Customer Question
There was no sound...

There was no sound coming out of sound bar connected to tv tried different things to tv still nothing. Was late so disconnected sound bar now can't remember how to reconnect to Samsung Smart TV

Technician's Assistant: Are all the cables at the back of your Samsung TV connected tightly to the right sockets?

Yes

Technician's Assistant: What type of input cables are you using: HDMI, RCA (red, yellow, and white cables), S-Video, or something else?

Have not touched any cables which are red and white only canceled on TV set

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Nope just how to handle my remote to smart tv to activate Visio sound bar again

Submitted: 7 months ago.Category: Home Theater-Stereo
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Answered in 4 hours by:
12/14/2017
Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Home Theater-Stereo
Satisfied Customers: 2,593
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
But it is 9pm in California and I am very tired I can do this tomorrow morning . Can the information be emailed over? If so my email is***@******.***
Technician: Harry, Customer Service replied 7 months ago

Yes, reply back here when you are free.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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