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My Video Wave III 55" TV won't connect to the internet,

Customer Question
My Video Wave III...

My Video Wave III 55" TV won't connect to the internet, allowing me to access Netflix

Technician's Assistant: When did you last change your Wi-Fi password?

I haven't changed my password

Technician's Assistant: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the past?

Yes, I'm on the network now, chatting with you

Submitted: 8 months ago.Category: Home Theater-Stereo
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Answered in 5 minutes by:
12/9/2017
Technician: Aric, Engineer replied 8 months ago
Aric
Aric, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 47,805
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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Technician: Aric, Engineer replied 8 months ago

I'm never heard of Video Wave III, are you sure that's the brand? What is the model number off of the back of the TV and how long have you owned it for?

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Technician: Aric, Engineer replied 8 months ago

I'm never heard of Video Wave III, are you sure that's the brand? What is the model number off of the back of the TV and how long have you owned it for?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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