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Will the arc on the Denon aver-x1300w work with the arc on…

Customer Question
Will the arc on...

Will the arc on the Denon aver-x1300w work with the arc on an xfinity technicolor modem/router.

Technician's Assistant: What Denon model do you have?

A real-x1300w

Technician's Assistant: What have you tried so far with your Denon system?

Tried connecting the technicolor modem to the Denon avr-x1300 through the arc connectors but get no audio or video passing through to the tv

Submitted: 8 months ago.Category: Home Theater-Stereo
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Answered in 1 day by:
12/5/2017
Technician: Nathan, Engineer replied 8 months ago
Nathan
Nathan, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 31,418
Experience: Custom home theater installer. Authorized dealer top brands
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Can you tell me the model of the xfinity box?

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Technician: Nathan, Engineer replied 8 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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