Home Theater-Stereo

Home theater questions? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a wave sound touch bose radio and the cd function is…

Customer Question
I have a wave...

I have a wave sound touch bose radio and the cd function is not working. It was first not ejecting a cd. Now it accepts a cd but then immediately rejects it. ***** *****

Technician's Assistant: What is your Bose connected to or paired with? Are all cables connected tightly?

Yes, the radio works fine

Technician's Assistant: Have you tried a different audio source (e.g. another TV, computer, or CD)?

No

Submitted: 7 months ago.Category: Home Theater-Stereo
Show More
Show Less
Ask Your Own Home Theater-Stereo Question
Answered in 5 minutes by:
12/2/2017
Technician: Nathan, Engineer replied 7 months ago
Nathan
Nathan, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 30,759
Experience: Custom home theater installer. Authorized dealer top brands
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

This type of problem is often caused by a contaminated laser lens. You can attempt to clean it by blowing out the disc tray/slot area with a can of compressed air for dusting computers (keep the can upright only so you don't get chemical propellant on the lens).

If this doesn't help, you can try a specialty cleaning disc (Example cleaner disc) which has little brushes that clean the lens more thoroughly.

If neither of these cleaning steps help, then this is more likely a hardware fault, which could include a bad laser emitter or pickup, faulty spindle motor or laser transport, bad d/a converter, etc. Any of these issues would require repair/replacement.

Let me know the results, and I'll advise further, if needed.

Nathan

Ask Your Own Home Theater-Stereo Question
Technician: Nathan, Engineer replied 7 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Ask Your Own Home Theater-Stereo Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Nathan Your Own Question
Nathan
Nathan
Nathan, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 30,759
30,759 Satisfied Customers
Experience: Custom home theater installer. Authorized dealer top brands

Nathan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

1,306 satisfied customers

Have been in the business 25+ yrs., down to component level.

LOAJ3256

LOAJ3256

Technician

497 satisfied customers

35 years in Home Theater and Systems Integrator, Senior

Federico

Federico

Licenciate

44 satisfied customers

Home Theater and Automation systems integrator.

HomeTheatreGuru

HomeTheatreGuru

Engineer

31 satisfied customers

Home Theatre, home automation and related wiring, commercial A/V systems

Rod

Rod

Engineer

27 satisfied customers

40+ Years of Electronic Repair and Installations.

Neil

Neil

Engineer

23 satisfied customers

Electronics engineer with 25 years of experience.

glenemoore

glenemoore

Customer Service

19 satisfied customers

Experienced in audio/video systems and design

< Previous | Next >

Related Home Theater-Stereo Questions
Bose Acoustic Wave RadioModel 3000 On CD sound no longer
Bose Acoustic Wave RadioModel 3000 On CD sound no longer forthcoming … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
Wave radio/cd. Radio works fine. CD doesn't. The disc shows
Wave radio/cd. Radio works fine. CD doesn't. The disc shows as being entered, but turntable doesn't spin. … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I purchased a bose radio wave cd player in Ft. Myers FL. I
I purchased a bose radio wave cd player in Ft. Myers FL. I am in PA. It functioned for about 3 months and then began playing only the first tract. Now it rejects all cd's as unacceptable. This is the … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I have a Bose Wave music system along with a Wave Multi-CD
Good morning. I have a Bose Wave music system along with a Wave Multi-CD Changer. I've never had an issue with the system until now. I cannot eject my CD's from Disc 2,3, or 4. I can eject from Disc 1… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have the additional CD player and none of the 3 disc will
I have the additional CD player and none of the 3 disc will play or even recognize the cd … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I have a Bose wave music system, model#AWRCC1 and attached
I have a Bose wave music system, model#AWRCC1 and attached is a three CD cartridge. The cartridge ceased working some time ago with the CD not ejecting anymore. The main system now ejects the CDs sayi… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I have a Bose Wave Radio/CD player. No problems w/the radio
I have a Bose Wave Radio/CD player. No problems w/the radio or clock but when I put in a CD, there is no sound. This unit is at lease 10 years old and I do not know where the paperwork is for it. Any … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
CD stuck in our wave system III. Can I get out out myself?
CD stuck in our wave system III . Can I get out out myself? … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I have a Bose Acoustic Wave system purchased in 2005. The CD
I have a Bose Acoustic Wave system purchased in 2005. The CD changer is not ejecting CD's in positions 1,3,4, & 5. While position 2 loads the CD it doesn't play. The lights show there are CD's in 1,3,… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
My Bose ave system is not working well. FM frequency has a
My Bose ave system is not working well. FM frequency has a constant background whooshing noise. AM is working fine though. The cd reads disc error and my disc is stuck in the player. The 4 disc cd bos… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
Out of nowhere, my bose wave music system will not play or
Out of nowhere, my bose wave music system will not play or eject the cd that I was trying to play this morning. It accepted the cd, but then would not begin playing. Now it will not eject the cd and t… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I received a Multi-Changer GRP 120V US for Christmas to use
I received a Multi-Changer GRP 120V US for Christmas to use with our Bose Wave Music System. I followed the instructions that came with the Multi-Changer and everything worked great. We too both compo… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I have a Bose Wave Radio which worked well for three years.
I have a Bose Wave Radio which worked well for three years. Suddenly, it's rejecting every CD (with the notice "unplayable"), and ejecting the disk. The disks work fine in other disk drives. I'm in Br… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a cd stuck in my Bose Wave radio/cd player. For a while
I have a cd stuck in my Bose Wave radio/cd player. For a while it said I had to eject the cd which I tried and it didn't work. Now the message is "no disc". What do you suggest? Previously, when a dis… read more
Nathan
Nathan
Engineer
30,759 satisfied customers
Radio and CD player are not functioning. The Radio did play
Radio and CD player are not functioning. The Radio did play when the CD wouldn't now both are not operating… read more
Nathan
Nathan
Engineer
30,759 satisfied customers
I have a cd stuck in the changer accessory, slot one. The unit
I have a cd stuck in the changer accessory, slot one. The unit will not reject the cd with the remote.… read more
Nathan
Nathan
Engineer
30,759 satisfied customers
I have a bose wave radio and cd changer. the very first cd
I have a bose wave radio and cd changer. the very first cd in the changer or slot number 2 will not eject and it keeps giving a error code. as a result 3 and 4 will not play but you can eject them. An… read more
Charles
Charles
Owner
FCC Communication License
738 satisfied customers
Friends: I have a problem with my Wave Multi CD system: Using
Friends: I have a problem with my Wave Multi CD system: Using the control pad, I am unable to switch to from one CD to another (e.g. from 1st CD to 2nd CD, 3rd CD, etc) without going through the radio… read more
Nathan
Nathan
Engineer
30,759 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x