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I have a Nuvo Music Port Elite and I just installed the Mac…

Customer Question
I have a Nuvo...

I have a Nuvo Music Port Elite and I just installed the Mac sync Tool but it can't find my server. The Server is connecedto the network and so is the Mac. I can find the server by typing the IP address but the sync tool can't.

Technician's Assistant: What version of iTunes are you using to sync your Mac?

Not sure. It is a brand new Mac Air so I assume it is the latest version but the problem is with the Sync Tool. I can't even get to the iTunes syncing part.

Technician's Assistant: When did you last reboot?

When the install forced me to.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

That's it

Submitted: 7 months ago.Category: Home Theater-Stereo
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Answered in 5 days by:
12/5/2017
Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Home Theater-Stereo
Satisfied Customers: 2,631
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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