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Rsb-6 sound bar HDMI not recognized by Samsung mu7000. Works…

Customer Question
Rsb-6 sound bar HDMI...

Rsb-6 sound bar HDMI not recognized by Samsung mu7000. Works well on optical. Any fix?

Technician's Assistant: Is your MU7000 system connected to or paired with anything?

Sound bar, sub woofer and Samsung blue ray, and Roku.

Technician's Assistant: What have you tried so far with your MU7000?

Went to setup to auto detect sound bar.

Technician's Assistant: Anything else you want the Theater Expert to know before I connect you?

Tried reset on sound bar

Submitted: 7 months ago.Category: Home Theater-Stereo
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Answered in 6 days by:
12/5/2017
Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Home Theater-Stereo
Satisfied Customers: 2,611
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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