Home Theater-Stereo

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I got an old Denon AVC 2000 - No sound I think someone

Customer Question
I got an old...

I got an old Denon AVC 2000 - No sound I think someone pressed DAT/Tape1

Technician's Assistant: What is your Denon connected to or paired with? Are all cables connected tightly?

I am trying to play CDs - I checked the wires...

Technician's Assistant: Have you tried a different audio source (e.g. another TV, computer, or CD)?

Yes the tuner....AM and FM

Technician's Assistant: Anything else you want the Theater Expert to know before I connect you?

Not at this time

Submitted: 7 months ago.Category: Home Theater-Stereo
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Customer reply replied 7 months ago
Hello
Answered in 1 day by:
11/26/2017
Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Home Theater-Stereo
Satisfied Customers: 2,613
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Home Theater-Stereo Question
Customer reply replied 7 months ago
still need help
Technician: Harry, Customer Service replied 7 months ago

Please unplug all wires and power cord

Wait 10 minutes

Plug everything back in

Do you still have the issue?

Ask Your Own Home Theater-Stereo Question
Customer reply replied 7 months ago
still no sound
Technician: Harry, Customer Service replied 7 months ago

Do you see any error messages?

Ask Your Own Home Theater-Stereo Question
Customer reply replied 7 months ago
none - just the light on Dat/tape 1 is on
Technician: Harry, Customer Service replied 7 months ago

Do you have the remote?

Ask Your Own Home Theater-Stereo Question
Customer reply replied 7 months ago
No remote
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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