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We installed a Kenwood DX 771 in my son's truck. His battery…

Customer Question
We installed a Kenwood...

We installed a Kenwood DX 771 in my son's truck. His battery died and a friend jumped off his truck. The friend put the cables on his truck backwards and afterwards my son's radio will not turn back on.

Technician's Assistant: Are there any lights on your speaker that are lit or blinking?

Nothing

Technician's Assistant: Have you tried resetting your speaker?

I tried pushing the reset button but nothing happened

Technician's Assistant: Anything else you want the Theater Expert to know before I connect you?

???

Submitted: 7 months ago.Category: Home Theater-Stereo
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Customer reply replied 7 months ago
I don't think truck speakers have any lights
Customer reply replied 7 months ago
When should I expect a response?
Answered in 1 day by:
11/27/2017
Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Home Theater-Stereo
Satisfied Customers: 2,626
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
No, we are good. Please put up a disclaimer stating how long it takes to respond and if the Holiday is going to delay answers.Hope they credit my account back.Have a great week
Technician: Harry, Customer Service replied 7 months ago

Thank you

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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