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My VSX53 started showing UE22 error about a week ago and we…

Customer Question
My VSX53 started showing...

My VSX53 started showing UE22 error about a week ago and we now are getting no sound from it. From what I've seen online, its a know defect in one of the boards

Technician's Assistant: What is your speaker connected to or paired with? Are all cables connected tightly?

All cables were connected tightly and appropriately, there were no changes to the set up.

Technician's Assistant: Have you tried a different audio source (e.g. another TV, computer, or CD)?

Yes. Tried all that were connected to it.

Technician's Assistant: Anything else you want the Theater Expert to know before I connect you?

Only that the system hasn't had heavy use at all and I spent over $1000 on it originally if my memory serves me correctly.

Submitted: 4 months ago.Category: Home Theater-Stereo
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Answered in 1 day by:
11/26/2017
Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: Home Theater-Stereo
Satisfied Customers: 1,666
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 4 months ago
No thank you and I'd like me money back
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Louie
Louie, Technician
Category: Home Theater-Stereo
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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