Home Theater-Stereo

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I have. Sharp TV model LC-70LE732U and it’s hooked up to a…

Customer Question
I have. Sharp TV...

I have. Sharp TV model LC-70LE732U and it’s hooked up to a surround system, the DVD comes out of the speakers but how do I get the TV audio to come out of the surround system

Technician's Assistant: How old is your LC-70LE732U?

Over 5 years old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes TV menu works

Technician's Assistant: How long has this been an issue with your LC-70LE732U? What happened right before this?

I just installed a new Sony system last week

Submitted: 8 months ago.Category: Home Theater-Stereo
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Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 8 months ago
Are you responding soon
Customer reply replied 8 months ago
Anyone there
Customer reply replied 8 months ago
Maybe another time thanks
Answered in 2 hours by:
11/23/2017
Technician: Nathan, Engineer replied 8 months ago
Nathan
Nathan, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 31,396
Experience: Custom home theater installer. Authorized dealer top brands
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

My apologies for the delay. The site is not quite instant, but please try to send only a single response and allow me time to receive it and respond back; multiple messages can get lost in the queue and further delayed.

How do you actually have the sound system connected to the tv currently (what cords/ports)?

Ask Your Own Home Theater-Stereo Question
Customer reply replied 8 months ago
I fixed it myself
Thanks anyway
Can I receive a credit on my card
Technician: Nathan, Engineer replied 8 months ago

You may do that from the help page

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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