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6 CD will not eject out sounds like motor keeps trying

Customer Question
6 CD will not...

6 CD will not eject out sounds like motor keeps trying unplugged a couple times still will not eject

Technician's Assistant: What's the make/model number of your stereo? How old is it?

It is about 16 years old it is the lifestyle music system

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

My wife ejected and changed out some cds and when she put it back in we realized the cds might be upside down. Tried to eject and it would not I have unplugged several times and let it sit and then plugged back in and still the same

Submitted: 8 months ago.Category: Home Theater-Stereo
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Customer reply replied 8 months ago
It is a bose system
Customer reply replied 8 months ago
The cd Magazine can hold six cd's
Customer reply replied 8 months ago
Can you help me??
Answered in 22 minutes by:
11/22/2017
Technician: Louie, Technician replied 8 months ago
Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1,314
Experience: Have been in the business 25+ yrs., down to component level.
Verified

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, re-confirm and post back with the complete model number of the "...bose system..."
And to avoid asking you to do something you've already tried, can you please tell me what / any and all troubleshooting / specific steps you've already attempted other than / to address the above.

This is an independent site and members of this online community provide information, repair tips, technical assistance as a form of paid Q & A service.

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Customer reply replied 8 months ago
I think this is a bose 2500 life style music system we puchased new about sixteen or seventeen years ago. The only thing tha i have and can try is pulling power cord out and let sit for fifteen minutes to no avail it sounds like the eject motor is running constant
Customer reply replied 8 months ago
it is a model 20
Technician: Louie, Technician replied 8 months ago

If there is an EJECT button, consider / try; unplug for an extended period of time. Press and hold the front panel EJECT button while plugging back in.

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Customer reply replied 8 months ago
Thanks but no thanks i am calling the Credit card company and stopping payment.
Technician: Louie, Technician replied 8 months ago

Thank you for your kind understanding of automated-systems / machine-generated followups, ads and offers.

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Customer reply replied 8 months ago
This really sounds fraudulent
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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