Home Theater-Stereo

Home Theater Questions? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Home Theater-Stereo
This answer was rated:

Cbl/sat tv audio plays through avr x2300w receiver. Smart tv

on my sony xbr...
cbl/sat tv audio plays through avr x2300w receiver. Smart tv on my sony xbr will not but does through built in tv speakers. Can I add tv model to my denon remote app?
JA: What's the make/model number of your stereo? How old is it?
Customer: Denon AVR 2300w just a couple of years old
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: I tried to reset all of the menu items numerous times.
JA: Anything else you want the Theater Expert to know before I connect you?
Customer: Please. How can I add sony tv to my denon remote app
Show More
Show Less
Ask Your Own Home Theater-Stereo Question
Answered in 5 minutes by:
11/18/2017
Aric
Aric, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 45,345
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

Ask Your Own Home Theater-Stereo Question

I need the model number off of the back of your Sony TV. Also, what cables specifically are connecting the TV to the Denon please?

Ask Your Own Home Theater-Stereo Question
Customer reply replied 25 days ago
sony xbr 55 850d. HDMI to arc and data cable to lan outlet. All speakers work for Sonos and cable tv settings, just not smart output

Thank you. Right, I understood what you were saying. Let me check and see what audio out the Smart TV plays through.

Ask Your Own Home Theater-Stereo Question
Customer reply replied 25 days ago
No call and only the $5.00 fee please.

Note that the site will send you a phone call offer- that is NOT from me. It is sent without my consent and I am not available by phone. To see MY REPLY, "X" out of the offer and view the page that we have been typing on. Also note that any offers for subscriptions or promotions are NOT something I am privy to. I am an independent tech and am only paid with a positive rating for my service. If you understand, please simply say "I Understand" on this page, and we can continue with your Tech issue.

Ask Your Own Home Theater-Stereo Question
Customer reply replied 25 days ago
I understand and was unaware this was not a Denon help line.

You'll need to use the optical output on the TV to get the Smart APP audio to play through the Denon. Run an optical cable from the digital audio out port (you can leave your ARC connected for the HDMI sources), and connect it to one of the optical ports on the Denon (you may need to assign a port to the optical in order to use it), and then in the Sony's MENU go to "Settings/Sound/Digital Audio Out...set it to PCM". Let me know what happens.

Ask Your Own Home Theater-Stereo Question

It's not a Denon issue- it's that the Sony does not output sound from it's App platform with HDMI ARC- it uses optical for this.

Ask Your Own Home Theater-Stereo Question
Customer reply replied 25 days ago
Thanks. Will do and pick up an optical cable.

You're welcome and best of luck! Let me know if you need further assistance. Also, before you go, could you please click a POSITIVE RATING (by scrolling all of the way to the top of the page, and clicking 3-5 stars), so that I am credited for working with you today?

Aric
Aric, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 45,345
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified
Aric and 87 other Home Theater-Stereo Specialists are ready to help you
Ask your own question now
Ask Aric Your Own Question
Aric
Aric
Aric, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 45,345
45,345 Satisfied Customers
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company

Aric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

1,237 satisfied customers

Have been in the business 25+ yrs., down to component level.

LOAJ3256

LOAJ3256

Technician

497 satisfied customers

35 years in Home Theater and Systems Integrator, Senior

Federico

Federico

Licenciate

44 satisfied customers

Home Theater and Automation systems integrator.

HomeTheatreGuru

HomeTheatreGuru

Engineer

31 satisfied customers

Home Theatre, home automation and related wiring, commercial A/V systems

Rod

Rod

Engineer

27 satisfied customers

40+ Years of Electronic Repair and Installations.

Neil

Neil

Engineer

21 satisfied customers

Electronics engineer with 25 years of experience.

glenemoore

glenemoore

Customer Service

19 satisfied customers

Experienced in audio/video systems and design

< Previous | Next >

Related Home Theater-Stereo Questions
I've actually got a problem w/ my tube amplifier. Google
I've actually got a problem w/ my tube amplifier. Google brought up your ad. Can you help? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,112 satisfied customers
My problem is with an LG 4.1 sound bar. The system is
my problem is with an LG 4.1 sound bar. The system is wireless. Everything works except the sub woofer. It seems to pare OK. the green light goes to continuous showing the paring is complete. Yet ther… read more
Harry
Harry
131 satisfied customers
How to hook up a Yamaha RX-V675 receiver with a Blue
How to hook up a Yamaha RX-V675 receiver with a Blue Ray,Dish TV and Stereo so sound comes through external speakers … read more
Harry
Harry
131 satisfied customers
I have a Denon AVR-2310CI and I would like to get the TV
Hi: I have a Denon AVR-2310CI and I would like to get the TV audio to be heard in a second room that I have a second pair pair of speakers. I am able to play in that 2nd zone the radio (from the recei… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I would like to hook up a set of series vi bose 901s
i would like to hook up a set of series vi bose 901s speakers and equalizer to ONKYO tx-rz810 and if yes how or which ports on amp and equalizer do i use? Please help … read more
Aric
Aric
Engineer
45,345 satisfied customers
Trying to hook up my vizio sound bar to a samsung tv. can
trying to hook up my vizio sound bar to a samsung tv. can you assist me?: … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,112 satisfied customers
I can't get my mini speaker to pair with anything. My
Hi Pearl I can't get my mini speaker to pair with anything. My computer says its discoverable, but the speaker keeps saying 'ready to pair over and over. Dont know what is up. I just updated software … read more
Harry
Harry
131 satisfied customers
My Video Wave III 55" TV won't connect to the internet,
My Video Wave III 55" TV won't connect to the internet, allowing me to access Netflix … read more
Aric
Aric
Engineer
45,345 satisfied customers
My speakers only work one at a time. I want them to play in
my speakers only work one at a time . I want them to play in stereo … read more
Aric
Aric
Engineer
45,345 satisfied customers
The dog ate our remote.. Where can I order a new one. Bose.
The dog ate our remote.. Where can I order a new one … read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
92 satisfied customers
I am trying to connect my panasonic vhs md pv-2301 to an
Second opinion] I am trying to connect my panasonic vhs md pv-2301 to an older sony flat tv with no luck … read more
Harry
Harry
131 satisfied customers
I have a Kenwood DV-6050 5-disk DVD player with a disk stick
I have a Kenwood DV-6050 5-disk DVD player with a disk stick inside. I can't remove it and the disk tray will not close all the way. How do I get the tray out to retrieve the disk? … read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
92 satisfied customers
My Bose won't eject CD's. Bose wave system modelAWRCC1. I
I have had to take something thin to get the CD out. That is about it … read more
Aric
Aric
Engineer
45,345 satisfied customers
I am unable to get audio from my Oppo-93 Blu-Ray Player to
I am unable to get audio from my Oppo-93 Blu-Ray Player to my new Denon 4400H. … read more
Harry
Harry
131 satisfied customers
I have a Denon AVR-2310CI and I would like to get the TV
Hi: I have a Denon AVR-2310CI and I would like to get the TV audio to be heard in a second room that I have a second pair pair of speakers. I am able to play in that 2nd zone the radio (from the recei… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Have an older Samsung ht ws1 sound bar. I️ cannot paint it
Have an older Samsung ht ws1 sound bar. I️ cannot paint it wi5h my comcast remote to operate including … read more
Harry
Harry
131 satisfied customers
I cannot get my Bose SoundlinkAE2 to function. It was fine
I cannot get my Bose SoundlinkAE2 to function. It was fine when first installed. … read more
Harry
Harry
131 satisfied customers
OMG--that's fast. OK--I have a Bose system with a CD changer
OMG--that's fast. OK--I have a Bose system with a CD changer that was purchased in 2008. It was an anniversary gift my late husband and I gave each other (we each paid half) and I tell you this becaus… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x