Home Theater-Stereo

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Would like to install my new sound bar: Model SB3621n-E8.

Customer Question
Would like to install...

Would like to install my new sound bar:

Technician's Assistant: What's the model number of your TV? How old is it?

Model SB3621n-E8

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Would like to install bar on wall, need Blacket Screw and Wall Mounting Screw Size M4x8 you did not include?

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

New bar and trying to install on the wall

Technician's Assistant: Anything else you want the Expert to know before I connect you?

May be registration not done yet

Submitted: 8 months ago.Category: Home Theater-Stereo
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Answered in 3 days by:
11/22/2017
Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Home Theater-Stereo
Satisfied Customers: 2,601
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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