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I m having bad results in trying to connect a Sony DVDplayer…

Customer Question
I m having bad...

I m having bad results in trying to connect a Sony DVDplayer to an Element TV how is it done.

Technician's Assistant: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?

24 inch Element has back plugins but one is blue or green, another is red. THe white plug in doesn't stay secure . I feel the poroble is trying do get right connections in right secton.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Past two days trig to and caling all socalled experts aout whatto do.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Is Songyy DVD uniqure and is apael of acapable o flying u[ with no

Submitted: 8 months ago.Category: Home Theater-Stereo
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Answered in 49 minutes by:
11/18/2017
Technician: Nathan, Engineer replied 8 months ago
Nathan
Nathan, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 30,759
Experience: Custom home theater installer. Authorized dealer top brands
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Can you please tell me the actual model number of both the tv and the sony?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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