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Getting "not connected to network" when attempting to

Customer Question
Getting "not connected to...

Getting "not connected to network" when attempting to connect to Pandora through RX-A720... Except that Net Radio works: as did the recent firmware update!!! :D

Technician's Assistant: What's the make/model number of your stereo? How old is it?

Yamaha RX-A720... It's about 6 years old... Hardwired to net

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

I was playing Net Radio, and thought: why don't I connect this to my Pandora account? So, it's not allowing me to connect at all Also: I just did a firmware update after reading that "not available" message

Technician's Assistant: Anything else you want the Theater Expert to know before I connect you?

So: I have a net connection, and the receiver works fine: except getting starting on connecting the Pandora account... Oh one more thing The receiver does welcome me to establish my Rhapsody and Sirius XM accounts (of which I have neither), but that is in contrast to what I really want: That is to establish a connection to Pandora: Thank you!!!

Submitted: 10 months ago.Category: Home Theater-Stereo
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Customer reply replied 10 months ago
Firmware updated to v. 1.98
Answered in 3 days by:
10/3/2017
Technician: Rusty, Engineer replied 10 months ago
Rusty
Rusty, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 6,138
Experience: Let my expertise help solve your technical problems. Over 20 years electronics and sound equipment experience.
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Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

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Technician: Rusty, Engineer replied 10 months ago

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Customer reply replied 10 months ago
Are you still searching for a solution?
Customer reply replied 10 months ago
Wait: I am not searching for a solution: I already paid $31 for a solution, but I have not received any solution from you. Please do not recommend that I use the phone. I will await your response: Thank you.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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