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Just connected Bose Companion 5 Speaker (2 "sats" + 1 sub)

Customer Question
Just connected Bose Companion...

Just connected Bose Companion 5 Speaker (2 "sats" + 1 sub) to my system via USB = connections seem correct & secure, but, NO sound !!

Technician's Assistant: What's the make/model number of your stereo? How old is it?

It is NOT a stero, but rather a tower PC - ASUS MoBo, running Windows 7 Pro.

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

The internet went "down" for a moment - I noticed the WWW activity light go out for a moment

Technician's Assistant: Anything else you want the Theater Expert to know before I connect you?

Just no sound - that's my only issue - thanks !!

Submitted: 9 months ago.Category: Home Theater-Stereo
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Answered in 1 day by:
10/2/2017
Technician: Richard, Customer Service replied 9 months ago
Richard
Richard, Customer Service
Category: Home Theater-Stereo
Satisfied Customers: 47,275
Experience: Over 20 years fixing Electronically devices
Verified

Hi there and welcome

To clarify, you connected the system to the USB port on your computer correct?

Please let me know

Thank you

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