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I have a Kenwood audio-video stereo receiver KR-V7020. My…

Customer Question
I have a Kenwood...

I have a Kenwood audio-video stereo receiver KR-V7020. My issue is both A & B speaker system will not play at the same time'

Technician's Assistant: What's the make/model number of your stereo? How old is it?

Kenwood KR-V7020, S/N 00944419, I bought in 1998.

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

I look at connections and surround sound by manual

Submitted: 10 months ago.Category: Home Theater-Stereo
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Answered in 2 hours by:
9/22/2017
Technician: Joe AV, Engineer replied 10 months ago
Joe AV
Joe AV, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 66
Experience: Technical Support Infrastructure and Network engineer
Verified

Hello and welcome. My name is ***** ***** I would like to see if I can fix this issue. It seems you are trying to play both zones A&B and it is not working. Can you tell me if each zone works individually?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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