Home Theater Questions? Ask a Technician for Answers ASAP
Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
Does the volume stay at a fixed level or increase when you try to turn it down?Will it work if you use the original sony remote, or the onboard volume knob, rather than the logitech?
Are you positive that the sound is actually coming through the sony speakers, and not perhaps through the tvs own speakers?