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Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1218
Experience:  Have been in the business 25+ yrs., down to component level.
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Series IV will not network using wi fi, just purchased Wave

Customer Question

Series IV will not network using wi fi
JA: What's the make/model number of your stereo? How old is it?
Customer: just purchased Wave Music System IV
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: 070214971910525AE
JA: Anything else you want the Theater Expert to know before I connect you?
Customer: Loaded soft touch on laptop, tablet, android phone tried all three with no success
Submitted: 29 days ago.
Category: Home Theater-Stereo
Expert:  Michael Hannigan replied 29 days ago.

Hello. My name is***** will be helping you with your question today. Please give me a moment to review your question and respond.

Expert:  Michael Hannigan replied 29 days ago.

What have you tried so far for setting up Wifi?

Have you plugged the Bose system into your computer using a USB cable?