Home Theater-Stereo

Home Theater Questions? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Home Theater-Stereo
This answer was rated:

None of the buttons to turn on or off, to control volume, to…

None of the buttons...

None of the buttons to turn on or off, to control volume, to switch t presets to switch to CD, to switch to aux. work any more. I had to unplug it to turn it off.

Technician's Assistant: What's the make and model of your tv, and has turning it on been a problem in the past?

I have Acoustic Wave System 2 with turn table as aux.

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

I haven't tried any thing except to push every button over and over to see if anything worked. We were in the process of playing an old record on the turn table and i was trying to turn the aux. on and nothing happened.

Technician's Assistant: Anything else you want the Theater Expert to know before I connect you?

I think that covers it.

Show More
Show Less
Ask Your Own Home Theater-Stereo Question
Answered in 1 minute by:
9/19/2017
Aric
Aric, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 46,075
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

Ask Your Own Home Theater-Stereo Question

Offhand these symptoms point to a microprocessor glitch in the Bose, which in some cases can require repairs. On a user level, the only thing you can try is to unplug the Bose from power for 60 full minutes (to drain all residual current from the system), and then plug it back in.

However, if this does not work, then the unit is in need of service- more specifically the processor has malfunctioned. In this case you would need to contact Bose Service, as they are the only ones that repair their systems:

BOSE:

For assistance with your product, please call us toll-free at 1-***-***-****. For help with our aviation headsets, call 1-***-***-****.

For the best possible service, please have your product nearby when you call. Hours of operation: Monday – Friday: 8:30 AM – 8 PM ET

Ask Your Own Home Theater-Stereo Question

Other than that, I'm sorry for the bad news here and wish there were a quick fix.

If you need further assistance let me know. Before you go, PLEASE DO click at least a 3 STAR RATING, at the top of your screen. That is how I am credited for my efforts by the site. You can follow up any time as needed at no additional cost.

Aric
Aric, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 46,075
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified
Aric and 87 other Home Theater-Stereo Specialists are ready to help you
Ask your own question now
Ask Aric Your Own Question
Aric
Aric
Aric, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 46,075
46,075 Satisfied Customers
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company

Aric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

1,250 satisfied customers

Have been in the business 25+ yrs., down to component level.

LOAJ3256

LOAJ3256

Technician

497 satisfied customers

35 years in Home Theater and Systems Integrator, Senior

Federico

Federico

Licenciate

44 satisfied customers

Home Theater and Automation systems integrator.

HomeTheatreGuru

HomeTheatreGuru

Engineer

31 satisfied customers

Home Theatre, home automation and related wiring, commercial A/V systems

Rod

Rod

Engineer

27 satisfied customers

40+ Years of Electronic Repair and Installations.

Neil

Neil

Engineer

21 satisfied customers

Electronics engineer with 25 years of experience.

glenemoore

glenemoore

Customer Service

19 satisfied customers

Experienced in audio/video systems and design

< Previous | Next >

Related Home Theater-Stereo Questions
I have a Denon avr 1508 receiver. have all surround speakers
I have a Denon avr 1508 receiver. have all surround speakers hooked up and optical audio out on tv going to optical in on receiver. I cannot seem to get any sound out ???? … read more
Aric
Aric
Engineer
46,075 satisfied customers
We have a Vizio TV and a Vizio sound bar. We've sent the
We have a Vizio TV and a Vizio sound bar. We've sent the sound bar back for repair, it came back with the same problem: when we increased the volume the sound went off completely. We then had to manua… read more
Joshua B
Joshua B
827 satisfied customers
I have a Yamaha kx-w321 double cassette player/recorder that
I have a Yamaha kx-w321 double cassette player/recorder that I've had for probably 17-18 years, and it has played very well....until a few days ago. I started getting the record/play tape head spinnin… read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
112 satisfied customers
I have an LG 65UH6030-UC. I wanted to hook up my 9 year Bose
Hi ! I have an LG 65UH6030-UC. I wanted to hook up my 9 year Bose Cinemate Digital Home Theater System, but I cannot seem to figure it out. Could they be incompatible due to age?***@******.***… read more
Joshua B
Joshua B
827 satisfied customers
I have a new smasung tv and now it wont hook up with the
i have a new smasung tv and now it wont hook up with the sound bar becauaes it says the device name has changed and its all Samsung equipment … read more
Joshua B
Joshua B
827 satisfied customers
My receiver is stuck on mute. How to fix? Ca. I need tech
My receiver is stuck on mute. How to fix? JA: What state are you in? It matters because laws vary by location. Customer: Ca JA: Has anything been filed or reported? Customer: No. I need tech support J… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,067 satisfied customers
1. streaming is now controlled by Amazon fire stick which is
1. streaming is now controlled by Amazon fire stick which is set to HDMI1 so my Denon (set to HDMI3) can't allow me to use the speakers. Previously streaming was thru my DVD player which Denon control… read more
Neil
Neil
Engineer
Associate Degree
21 satisfied customers
I have a Yamaha GX-5Natural Sound Mini component system that
Second opinion] I have a Yamaha GX-5Natural Sound Mini component system that no longer plays/reads the CD.s. Thay load bout no sound. … read more
Joshua B
Joshua B
827 satisfied customers
I have an LG Blue ray player connected to an Onkyo 7.1
I have an LG Blue ray player connected to an Onkyo 7.1 recivere. When playin a movie at a volume greater the 56.0 on the receiver, the audio will cut in and out during a loud scene or action seen … read more
technicalcat
technicalcat
Computer Science
839 satisfied customers
Can I use the E6G keypad with the P4300? Nuvo. I am trying
Can I use the E6G keypad with the P4300? JA: Who makes your speaker or sound system? Customer: Nuvo JA: What have you tried so far with your sound system? Customer: I am trying to build a system for i… read more
Joshua B
Joshua B
827 satisfied customers
Im trying to connect a blu-ray player and am having trouble.
im trying to connect a blu-ray player and am having trouble … read more
Joshua B
Joshua B
827 satisfied customers
I have a sanyo dvd recorder model 500 can you tell me how to
i have a sanyo dvd recorder model 500 can you tell me how to hook it up to my tv and if i can record my netflix movies from my wii to this … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have a Yamaha CR 800 that would drop the right channel
I have a Yamaha CR 800 that would drop the right channel until I turned up the volume. Today I turned it on and no output to the speakers at all. … read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
112 satisfied customers
When i change channels on my cable system the denon audio
when i change channels on my cable system the denon audio system applies an -7db offset to the volume leaving some channels loud and others quiet. … read more
Joshua B
Joshua B
827 satisfied customers
I'm having my new bose radio. SoundTouchR10. Plugged it in.
i'm having my new bose radio JA: What Bose model do you have? Customer: SoundTouchR10 JA: What have you tried so far with your Bose system? Customer: plugged it in JA: Anything else you want the Theat… read more
Aric
Aric
Engineer
46,075 satisfied customers
I have a pioneer vsx-523 receiver without the remote. Can I
I have a pioneer vsx-523 receiver without the remote. Can I use a harmony 650 remote to setup the internal receiver settings? … read more
Richard Hill
Richard Hill
Director
Vocational, Technical or Trade Scho
54 satisfied customers
I have Denon DRA825. The amplifier died. I hds for 31 years.
My Denon DRA 825r stopped working. Can your repair it or suggest another one?… read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
112 satisfied customers
Our soundtouch 300 has just stopped working. It has been
Our soundtouch 300 has just stopped working. It has been attached to a kogan smart tv for a few months. We were trying to record a show on tv last night when it stopped working. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,125 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x