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Trying to hook up sony dvd player. Input only goes to hdmi 1…

Trying to hook up...

Trying to hook up sony dvd player. Input only goes to hdmi 1 or tv. won't go to component av.

Technician's Assistant: What's the exact make and model of your television? And have you done any troubleshooting yourself?

NS-19E310NA15. Yes I have. I also called sony and they to call you.

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Menu works. only problem won't go to component av.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Just bought sony unit last week, tried to hook up,nothing happened.

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Answered in 6 hours by:
9/16/2017
ITPeter
ITPeter, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 20,366
Experience: Electronic Engineer
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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What is the model number of the Sony DVD player?
What type of cable are you using to connect it to the TV?

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Customer reply replied 10 months ago
Sony Model DVP-SR210P. Cable is double end male plug,red,white and yellow.

Red white and yellow connections are AV connections. So ensure you select the correct input - it should be called AV or something similar.

If you select Component AV then you will need to use the Red/Green/Blue connections.

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ITPeter
ITPeter, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 20,366
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