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My RVU fails to work with my At&t/Direct TV Box, connected…

Customer Question
My RVU fails to work...
My RVU fails to work with my At&t/Direct TV Box, connected via DECA, can connect wired or wirelessly to LAN. Sometimes it works sometimes I try many different things then it may work for a few months.
Submitted: 9 months ago.Category: Home Theater-Stereo
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Answered in 23 hours by:
9/17/2017
Technician: ITPeter, Engineer replied 9 months ago
ITPeter
ITPeter, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 20,164
Experience: Electronic Engineer
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Technician: ITPeter, Engineer replied 9 months ago

What is the model number of your RVU?

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Customer reply replied 9 months ago
It is internal and came with my Samsung 8000 series SUHD Tv inside. I cant open Tv without voiding warrenty
Technician: ITPeter, Engineer replied 9 months ago

If you restart your AT&T box and wireless router, etc. does it work ok?

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