Home Theater-Stereo

Home theater questions? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a bose wave soundtouch and have had it connected to…

Customer Question
I have a bose...

I have a bose wave soundtouch and have had it connected to wifi. I changed my wifi and can't seem to reconnect it to wifi

Technician's Assistant: What's the make/model number of your stereo? How old is it?

It is a Wave system 111. The serial no. is

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

Sorry, serial no. 061105933200332AE

Technician's Assistant: Anything else you want the Theater Expert to know before I connect you?

No that's it I think

Submitted: 11 months ago.Category: Home Theater-Stereo
Show More
Show Less
Ask Your Own Home Theater-Stereo Question
Answered in 45 minutes by:
9/14/2017
Technician: Joe AV, Engineer replied 11 months ago
Joe AV
Joe AV, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 66
Experience: Technical Support Infrastructure and Network engineer
Verified

Hello and welcome. My name is ***** ***** I would like to help you with this request. It seems you are having an issue connecting the Wave to a new wifi router. Can you please tell me what happens when you try to connect?

Ask Your Own Home Theater-Stereo Question
Customer reply replied 11 months ago
It says it is not connected. Tried holding button down for 10 sec. to reboot but nothing happened
Customer reply replied 11 months ago
No thanks. I do not wish to pay that amount.
Technician: Joe AV, Engineer replied 11 months ago

If you were offered phone service that was by the automated system. We can still continue troubleshooting on this chat if you'd like.

Ask Your Own Home Theater-Stereo Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1,314
1,314 Satisfied Customers
Experience: Have been in the business 25+ yrs., down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

1,314 satisfied customers

Have been in the business 25+ yrs., down to component level.

LOAJ3256

LOAJ3256

Technician

497 satisfied customers

35 years in Home Theater and Systems Integrator, Senior

Federico

Federico

Licenciate

44 satisfied customers

Home Theater and Automation systems integrator.

HomeTheatreGuru

HomeTheatreGuru

Engineer

31 satisfied customers

Home Theatre, home automation and related wiring, commercial A/V systems

Rod

Rod

Engineer

27 satisfied customers

40+ Years of Electronic Repair and Installations.

Neil

Neil

Engineer

23 satisfied customers

Electronics engineer with 25 years of experience.

glenemoore

glenemoore

Customer Service

19 satisfied customers

Experienced in audio/video systems and design

< Previous | Next >

Related Home Theater-Stereo Questions
I have a Bose Wave Music System - the legacy one, not the
I have a Bose Wave Music System - the legacy one, not the soundtouch. And the USB Soundlink key is not connecting to the Wave Music System. The procedure to connect it seems to be "Press AUX" on the r… read more
Harry
Harry
2,176 satisfied customers
I am trying to get Sirius XM on my Bose radio!!!!!
I am trying to get Sirius XM on my Bose radio!!!!! HELP!!!!!! … read more
Harry
Harry
2,176 satisfied customers
I have a Bose Wave radio. Have been connected to Pandora
I have a Bose Wave radio. Have been connected to Pandora through SoundTouch. But suddenly it won't connect. I've tried reinstallin … read more
Harry
Harry
2,176 satisfied customers
I just connected my Amazon Echo to my Bose Wave Soundtouch
I just connected my Amazon Echo to my Bose Wave Soundtouch 4. I can ask Alexa to turn on and off. What I wonder is can I use Echo as a supplementary speaker for whatever is playing on Soundtouch? … read more
Harry
Harry
2,176 satisfied customers
Can you help me set up my new bose sound touch 10 wireless
can you help me set up my new bose sound touch 10 wireless speakers … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I want to use my Bose system to play Tune In Radio from my
I want to use my Bose system to play Tune In Radio from my iPhone. Cant figure out how. … read more
Richard Hill
Richard Hill
Director
Vocational, Technical or Trade Scho
62 satisfied customers
I have a Wave Sound Touch series IV and an older Bose
I have a Wave Sound Touch series IV and an older Bose Soundlind Bluetooth speaker and would like them both to play music stored on my iPad. In my settings it is showing that both are connected but I c… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a bose Wave system 3. I cannot get my pc to
I have a bose Wave system 3. I cannot get my pc to communicate with the Wave system. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
My soundtouch system goes into 'Airplay' mode automatically
My soundtouch system goes into 'Airplay' mode automatically by itself. Sometimes it turns itself on. Sometimes it overrides my playing a CD, etc. How do I stop this? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
Which bose wireless speaker i can pair with bose wave
hi, which bose wireless speaker i can pair with bose wave soundtouch? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a bose wave soundtouch. we just moved and I tried
I have a bose wave soundtouch. we just moved and I tried setting It up to my new wifi system. But the little button on the back of the radio does not light up, Any ideas? … read more
Jonathan Stocks
Jonathan Stocks
Lead Technician
Bachelor's Degree
64 satisfied customers
We have a bose wave music system 111 and would like to
Hi, we have a bose wave music system 111 and would like to connect it to Pandora. We have a Pandora account already, but do not know which buttons, or how to connect the two together, please help. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a new Bose Sound Touch Radio. I worked just fine when
I have a new Bose Sound Touch Radio. I worked just fine when I got it. Now when I turn it on, I get a message it needs to be reconfigured. Cannot find how to do this in the manual. I have unplugged it… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
How do you aw=et the time on a Bose Radio? The serial number
How do you aw=et the time on a Bose Radio? JA: What's the make/model number of your stereo? How old is it? Customer: The serial number is ***** JA: What happened right before this popped up? What trou… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Bose Accutic Wave II Accoustic Wave radio/CD player
I have a Bose Accutic Wave II Accoustic Wave radio/CD player attached to a Accoustic Wave II cartridge holder by a white and red cable at the main unit and a single black attachment at the cartridge u… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Bose Soundtouch I've had and used on old wifi. New wifi and
Bose Soundtouch I've had and used on old wifi. New wifi and new iPAD now. I've dounloaded app and tryign to reconnect speaker to wifi, but I'm caught in a loop, speaker won't connect to my wifi. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
I have a Kindle Fire, internet access (wifi) and a Bose Wave
I have a Kindle Fire, internet access (wifi) and a Bose Wave Soundtouch music system series IV. Please, I need help to use the new Bose system to access online music like my Pandora account, etc. Also… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I cant seem to connect my ipone with Bose 30 system. It
I cant seem to connect my ipone with Bose 30 system. It worked when I first set it up but not the speaker shows it is ready to pair but the phone keeps saying "Connection Unsuccessful"… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x